Frequently asked questions

Are you curious about something? Do you have some kind of problem with our products?

Please feel free to contact us, our customer service center is working for you 24/7.

Yes you can call the salesline between 10am - 5pm Monday - Friday Call 01215026943

Please Follow the trade tab on the home page of our website

Simply take a photo of your hair and send it over to our email, Whatsapp or Social media sites. Then we can help you with your colour match 

This is beacuae it is most likely sold out However please call the salesline on 01215026943 for an update when the products will be back in stock 

We are sorry that there has been a mistake please call 01215026943 or email us @ So we can get the issue resolved.

If the order has not been dispatched then it wont be a problem to change, please call 01215026943 we advise calling as soon as possiable to avoide any dissapoitment